1. Who we are
AgriNexa is an agricultural technology and market-infrastructure brand operating from 3 Mojeed Ibrahim Lane, Off Ayesan Market, Ijebu-Ode, Ogun State, Nigeria. For the processing described in this policy, AgriNexa acts as the data controller unless another notice states otherwise.
Privacy enquiries may be sent to agrinexa@myagrinexa.com or made by telephone on +234 701 959 4544.
2. Scope
This policy applies to www.myagrinexa.com and communications made through this website. AgriNexa Farm and AgriNexa Link may provide additional product-specific privacy notices where their processing activities require more detail. If a product-specific notice conflicts with this policy for that product, the product-specific notice will apply.
3. Personal data we may collect
- Identity and contact details, including your name, telephone number, email address, business or farm name, role and location.
- Enquiry and relationship information, including your interests, requests, correspondence and partnership discussions.
- Account and product information when you use AgriNexa Farm or AgriNexa Link, including farm, production, supply, transaction and service-coordination records.
- Technical information such as IP address, browser type, device information, referring pages, timestamps and security logs.
- Marketing preferences and records of consent or objections.
- Information supplied by authorised representatives, partners or service providers where permitted by law.
Please do not submit sensitive personal data unless it is specifically requested and necessary for an identified service.
4. How we use personal data and our lawful bases
Where we rely on legitimate interests, we consider whether the processing is necessary, proportionate and reasonably expected, and whether your rights override those interests.
5. How we collect personal data
We collect data directly from you when you contact us, create an account, submit records or communicate with our team. We may also receive data from an organisation you represent, a transaction participant you authorise, a service provider, publicly available business information or technical systems used to operate our services.
6. Sharing and recipients
We may share relevant data with:
- Hosting and cloud-infrastructure providers, including Amazon Web Services (AWS), and communications, security, analytics and professional-service providers acting under appropriate instructions or confidentiality obligations.
- Verified farmers, buyers, offtakers, logistics providers, harvest crews or other transaction participants where necessary to coordinate a service and you would reasonably expect the disclosure.
- Regulators, law-enforcement bodies, courts, advisers or other parties where disclosure is required by law or necessary to establish or defend legal rights.
- A successor or transaction adviser in connection with a genuine reorganisation, investment, merger or transfer, subject to appropriate safeguards.
We do not sell personal data.
7. Hosting and international transfers
Our website infrastructure is hosted through Amazon Web Services (AWS). The precise processing location depends on the AWS region and services configured for the production environment. If personal data is transferred outside Nigeria, we will use a transfer mechanism or safeguards recognised under applicable Nigerian data-protection law and assess the protection available to the data.
8. Retention
We retain personal data only for as long as reasonably necessary for the stated purpose, including to provide services, maintain transaction or production history, meet tax and accounting duties, handle complaints, protect security and establish or defend legal claims. Retention periods depend on the type of record, the relationship, applicable limitation periods, legal duties and whether an unresolved dispute exists. Data that is no longer required will be securely deleted, anonymised or isolated from further use.
9. Security
We use proportionate technical and organisational measures intended to protect personal data against accidental or unlawful loss, misuse, alteration, disclosure or access. Measures may include access controls, encryption where appropriate, backups, security monitoring, staff confidentiality and supplier controls. No system is completely secure, so users should also protect their credentials and notify us promptly of suspected misuse.
10. Your rights
Subject to applicable conditions and exceptions, you may request confirmation and access, correction, deletion, restriction, objection, withdrawal of consent, and information about recipients, retention and relevant automated decision-making. Where applicable, you may also request data portability or human review of a significant automated decision.
To exercise a right, email agrinexa@myagrinexa.com. We may need to verify your identity and authority. You may complain to the Nigeria Data Protection Commission or seek another remedy available under Nigerian law.
11. Marketing
You may opt out of direct marketing at any time by using an unsubscribe method provided in the message or contacting us. We will not use consent-based marketing after consent has been withdrawn, although we may retain a minimal suppression record to respect your choice.
12. Children
Our public website and business services are not directed to children. We do not knowingly collect a child’s personal data through this website. Where a future service requires data relating to a child or person lacking legal capacity, we will apply appropriate age and consent safeguards.
13. Automated decisions
This public website does not currently make decisions based solely on automated processing that produce legal or similarly significant effects. If that changes, we will provide appropriate information, safeguards and rights before the processing begins.
14. Changes to this policy
We may update this policy to reflect changes in our services, technology or legal duties. We will publish the revised version with a new effective date and provide additional notice where a material change requires it.